Transforming Public Sector through human-centered digital innovation
Luc Vansteenkiste, one of the founders of 5th floor, was recently invited by LN24 to appear on the program “Pépite de patron” to present his vision of digital transformation.
In a world where digitalisation has become an unavoidable necessity, 5th floor positions itself as a different kind of player in the digital transformation market. Far from seeing digital as a mere technical constraint, the company turns it into a real opportunity to reinvent organisations by placing people at the heart of its priorities.
A founding belief
The origins of 5th floor are rooted in a deep conviction shared by its founders: digital transformation should never become a barrier or a technical obstacle. On the contrary, it should act as a catalyst, enabling organisations to transform in depth and to restore people to their rightful place. This vision has guided the company since its creation and shapes each of its engagements.
Very quickly, 5th floor chose to specialise in supporting public services, a sector with specific challenges. Constantly evolving roles, specific regulatory constraints and the stakes of serving citizens all require sharp expertise and a tailored approach. The stated objective is clear: support clients towards a transformation that makes sense, with agility and maximum impact.
Innovation through method
If 5th floor stands out in the market, it is above all thanks to its strongly agile working method. The company favours co-construction with its clients, working in short cycles that generate fast results. This approach creates immediate transparency and establishes a climate of mutual trust, allowing the entire project team to operate in an optimal way.
This year also marks the launch of an ambitious initiative: “A Legacy for the Future”. This collaborative approach aims to help clients transform their infrastructure and existing systems towards more suitable solutions. The goal? To free up capital usually dedicated to maintenance and redirect it towards innovation, thereby giving public organisations the means to match their ambitions.
A distinctive vision
Faced with competition, 5th floor claims a fundamentally different approach. The company is built on a stark observation: 70% of IT projects in digital transformation fail. The reason? An excessive focus on delivering the project rather than on the real transformation of the organisation.
From the very first contact with a client, 5th floor adopts a different stance. Instead of asking how many developers are needed, the team seeks to understand how to deliver concrete value to end users. This philosophy can be summed up in a simple formula: transform rather than merely maintain the existing.
Agility and closeness thus become the key words of a company that aspires to change the game in the digital transformation of public services, one project at a time.
