{"id":182,"date":"2025-09-15T15:46:47","date_gmt":"2025-09-15T13:46:47","guid":{"rendered":"https:\/\/www.5thfloor.be\/?post_type=solutions&#038;p=182"},"modified":"2026-03-31T17:08:41","modified_gmt":"2026-03-31T15:08:41","slug":"ux-research-design","status":"publish","type":"solutions","link":"https:\/\/www.5thfloor.be\/fr\/solutions\/ux-research-design\/","title":{"rendered":"UX"},"content":{"rendered":"<div class=\"wp-block-group section-hero has-global-padding is-layout-constrained wp-container-core-group-is-layout-9ec7fa4e wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--x-large);padding-right:var(--wp--preset--spacing--large);padding-bottom:var(--wp--preset--spacing--x-large);padding-left:var(--wp--preset--spacing--large)\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8d39b2df wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:60%\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-b56e0895 wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group breadcrumb has-border-color is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-ccfc26a1 wp-block-group-is-layout-flex\" style=\"border-color:#ffdb17;border-width:1px;border-radius:25px;margin-top:0;margin-bottom:0;padding-top:3px;padding-right:12px;padding-bottom:3px;padding-left:12px\">\n<p class=\"has-main-color has-text-color has-link-color wp-elements-7e045528c9d436f75ac03ad811e7e323 wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.089), 15px);font-style:normal;font-weight:500;text-transform:uppercase\">Solutions<\/p>\n\n\n\n<p class=\"has-main-color has-text-color has-link-color wp-elements-6eeed4fbb2fba2fa9a53205992e3bf4a wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.089), 15px);font-style:normal;font-weight:500;text-transform:uppercase\">\u2013<\/p>\n\n\n<h2 style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.089), 15px);font-style:normal;font-weight:500;text-transform:uppercase\" class=\"has-link-color wp-elements-299a7104600d9dc542dfa12be8a821a3 wp-block-post-title has-text-color has-main-color\">UX<\/h2><\/div>\n\n\n\n<h1 class=\"wp-block-heading has-text-color has-link-color wp-elements-bb572013e5e83ee17143b2b8a2e1a36a\" style=\"color:#0852a4;line-height:1\">Et si vos services devenaient plus accessibles, plus clairs, plus efficaces ?<\/h1>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Chez 5th floor, nous sommes convaincus que la digitalisation et l\u2019exp\u00e9rience utilisateur (UX) sont les deux faces d\u2019une m\u00eame pi\u00e8ce.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-container-core-buttons-is-layout-75a54a47 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-button-brand black-chevron-btn is-style-button-brand--1\"><a class=\"wp-block-button__link has-main-color has-primary-background-color has-text-color has-background has-link-color has-border-color has-primary-border-color wp-element-button\" href=\"https:\/\/www.5thfloor.be\/fr\/contact\/\" style=\"border-width:1px\">Parlons-nous<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-button-brand-alt is-style-button-brand-alt--2\"><a class=\"wp-block-button__link has-base-background-color has-background has-border-color has-main-border-color wp-element-button\" href=\"https:\/\/www.5thfloor.be\/fr\/nos-projets\/\" style=\"border-width:1px\">Nos projets<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-bottom is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:40%\">\n<figure class=\"wp-block-image size-large\"><noscript><img decoding=\"async\" width=\"1024\" height=\"867\" src=\"https:\/\/www.5thfloor.be\/wp-content\/uploads\/2025\/09\/illu-ux-workshop-1-1024x867.webp\" alt class=\"wp-image-811\" style=\"object-fit:cover\" srcset=\"https:\/\/www.5thfloor.be\/wp-content\/uploads\/2025\/09\/illu-ux-workshop-1-1024x867.webp 1024w, https:\/\/www.5thfloor.be\/wp-content\/uploads\/2025\/09\/illu-ux-workshop-1-300x254.webp 300w, https:\/\/www.5thfloor.be\/wp-content\/uploads\/2025\/09\/illu-ux-workshop-1-768x650.webp 768w, https:\/\/www.5thfloor.be\/wp-content\/uploads\/2025\/09\/illu-ux-workshop-1-1536x1300.webp 1536w, https:\/\/www.5thfloor.be\/wp-content\/uploads\/2025\/09\/illu-ux-workshop-1-2048x1734.webp 2048w, https:\/\/www.5thfloor.be\/wp-content\/uploads\/2025\/09\/illu-ux-workshop-1-14x12.webp 14w\" sizes=\"(max-width: 1024px) 100vw, 1024px\"><\/noscript><img decoding=\"async\" width=\"1024\" height=\"867\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20viewBox%3D%220%200%201024%20867%22%3E%3C%2Fsvg%3E\" alt class=\"wp-image-811 lazyload\" style=\"object-fit:cover\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20viewBox%3D%220%200%201024%20867%22%3E%3C%2Fsvg%3E 1024w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" data-srcset=\"https:\/\/www.5thfloor.be\/wp-content\/uploads\/2025\/09\/illu-ux-workshop-1-1024x867.webp 1024w, https:\/\/www.5thfloor.be\/wp-content\/uploads\/2025\/09\/illu-ux-workshop-1-300x254.webp 300w, https:\/\/www.5thfloor.be\/wp-content\/uploads\/2025\/09\/illu-ux-workshop-1-768x650.webp 768w, https:\/\/www.5thfloor.be\/wp-content\/uploads\/2025\/09\/illu-ux-workshop-1-1536x1300.webp 1536w, https:\/\/www.5thfloor.be\/wp-content\/uploads\/2025\/09\/illu-ux-workshop-1-2048x1734.webp 2048w, https:\/\/www.5thfloor.be\/wp-content\/uploads\/2025\/09\/illu-ux-workshop-1-14x12.webp 14w\" data-src=\"https:\/\/www.5thfloor.be\/wp-content\/uploads\/2025\/09\/illu-ux-workshop-1-1024x867.webp\"><\/figure>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group section-wdu has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns has-background is-layout-flex wp-container-core-columns-is-layout-fe530eaf wp-block-columns-is-layout-flex\" style=\"background-color:#0852a4;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:45%\">\n<div class=\"wp-block-cover is-light\" style=\"min-height:540px;aspect-ratio:unset;\"><img decoding=\"async\" width=\"1024\" height=\"1365\" class=\"wp-block-cover__image-background wp-image-1411 size-full\" alt=\"Atelier pendant les journ\u00e9es UX\" src=\"https:\/\/www.5thfloor.be\/wp-content\/uploads\/2025\/10\/workshop-ux-days.webp\" data-object-fit=\"cover\" srcset=\"https:\/\/www.5thfloor.be\/wp-content\/uploads\/2025\/10\/workshop-ux-days.webp 1024w, https:\/\/www.5thfloor.be\/wp-content\/uploads\/2025\/10\/workshop-ux-days-225x300.webp 225w, https:\/\/www.5thfloor.be\/wp-content\/uploads\/2025\/10\/workshop-ux-days-768x1024.webp 768w, https:\/\/www.5thfloor.be\/wp-content\/uploads\/2025\/10\/workshop-ux-days-9x12.webp 9w\" sizes=\"(max-width: 1024px) 100vw, 1024px\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container has-global-padding is-layout-constrained wp-block-cover-is-layout-constrained\">\n<p class=\"has-text-align-center has-large-font-size wp-block-paragraph\"><\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-container-core-column-is-layout-9c51a0c7 wp-block-column-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--large);padding-right:var(--wp--preset--spacing--large);padding-bottom:var(--wp--preset--spacing--large);padding-left:var(--wp--preset--spacing--large);flex-basis:55%\">\n<div class=\"wp-block-group has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-577d6e42 wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<h2 class=\"wp-block-heading has-base-color has-text-color has-link-color wp-elements-a14e55f68444f140c0f551b31738eab8\">Chez 5th floor, nous sommes convaincus que la digitalisation et l\u2019exp\u00e9rience utilisateur (UX) sont les deux faces d\u2019une m\u00eame pi\u00e8ce.<\/h2>\n\n\n\n<p class=\"has-base-color has-text-color has-link-color wp-elements-b49df076b222f567b5a756120c106a44 wp-block-paragraph\">Ensemble, elles permettent de concevoir des solutions agiles, pertinentes et centr\u00e9es sur l\u2019humain, en phase avec vos besoins en constante \u00e9volution.<\/p>\n<\/div>\n\n\n\n<p class=\"has-base-color has-text-color has-link-color wp-elements-42207704fd01248272abbcaee7683b7b wp-block-paragraph\"><strong>Comment int\u00e9grons-nous l\u2019UX ?<\/strong><br>Gr\u00e2ce \u00e0 une \u00e9quipe d\u2019experts passionn\u00e9s. Nos UX researchers vous accompagnent pour analyser vos usages, comprendre vos attentes et identifier vos points de friction. Nos designers transforment ces donn\u00e9es en solutions innovantes \u00e0 travers des prototypes cliquables et testables rapidement, afin de valider les choix avant mise en \u0153uvre.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group section-solutions has-global-padding is-layout-constrained wp-container-core-group-is-layout-a14e0f97 wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--large);padding-right:var(--wp--preset--spacing--large);padding-bottom:var(--wp--preset--spacing--large);padding-left:var(--wp--preset--spacing--large)\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-21658a27 wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center\">Ce que nous faisons<\/h2>\n\n\n\n<p class=\"has-text-align-center has-text-color has-link-color wp-elements-c3713c547cd90305d00b28bbe7588981 wp-block-paragraph\" style=\"color:#0852a4;font-size:clamp(21.027px, 1.314rem + ((1vw - 3.2px) * 1.158), 34px);font-style:normal;font-weight:300\">\u201c\u00c9couter, concevoir, tester, am\u00e9liorer :\u2028le cycle complet de l\u2019UX\u201d<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-23278326 wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8d39b2df wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-container-core-column-is-layout-e2a71e28 wp-block-column-is-layout-flow\" style=\"flex-basis:33%\">\n<div class=\"wp-block-group wwd-card has-border-color has-text-color has-link-color wp-elements-4c3d6e8c3df8bef6272a2aa2946c1c5f has-global-padding is-layout-constrained wp-container-core-group-is-layout-c798c193 wp-block-group-is-layout-constrained\" style=\"border-color:#e8e8e8;border-width:1px;border-radius:8px;color:#3f3f3f;padding-top:32px;padding-right:32px;padding-bottom:32px;padding-left:32px;box-shadow:var(--wp--preset--shadow--small-light)\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-b56e0895 wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-color has-link-color wp-elements-77c0562eb53bb042ac0669e3402e3a2d\" style=\"color:#3f3f3f\">Recherche utilisateurs (UXR) et cadrage fonctionnel<\/h3>\n\n\n\n<p class=\"has-x-small-font-size wp-block-paragraph\">Avant toute chose, nous commen\u00e7ons par \u00e9couter. <strong>Entretiens, observations, tests, enqu\u00eates<\/strong>\u2026 Nos <strong>UX Researchers<\/strong> identifient les besoins r\u00e9els de vos publics et de vos \u00e9quipes, pour s\u2019assurer que le projet est pertinent, faisable et utile.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-container-core-column-is-layout-e2a71e28 wp-block-column-is-layout-flow\" style=\"flex-basis:33%\">\n<div class=\"wp-block-group wwd-card has-border-color has-text-color has-link-color wp-elements-4f1448f27f8538e0a17309fe81d9af14 has-global-padding is-layout-constrained wp-container-core-group-is-layout-c798c193 wp-block-group-is-layout-constrained\" style=\"border-color:#e8e8e8;border-width:1px;border-radius:8px;color:#3f3f3f;padding-top:32px;padding-right:32px;padding-bottom:32px;padding-left:32px;box-shadow:var(--wp--preset--shadow--small-light)\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-b56e0895 wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-color has-link-color wp-elements-40f09294bf638000eaf387be4e63f3b5\" style=\"color:#3f3f3f\">Structuration des parcours et ergonomie  (UXD)<\/h3>\n\n\n\n<p class=\"has-x-small-font-size wp-block-paragraph\">Nos <strong>UX Designers<\/strong> clarifient les flux, organisent les informations, tracent les parcours les plus fluides.<br><strong>Arborescences, wireframes, prototypes cliquables<\/strong>: tout est test\u00e9 et valid\u00e9 avant de passer au d\u00e9veloppement.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-container-core-column-is-layout-e2a71e28 wp-block-column-is-layout-flow\" style=\"flex-basis:34%\">\n<div class=\"wp-block-group wwd-card has-border-color has-text-color has-link-color wp-elements-2b338276b5968d018dec9589d9942c04 has-global-padding is-layout-constrained wp-container-core-group-is-layout-c798c193 wp-block-group-is-layout-constrained\" style=\"border-color:#e8e8e8;border-width:1px;border-radius:8px;color:#3f3f3f;padding-top:32px;padding-right:32px;padding-bottom:32px;padding-left:32px;box-shadow:var(--wp--preset--shadow--small-light)\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-b56e0895 wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-color has-link-color wp-elements-ba7b42772a943c637909e07c741e7698\" style=\"color:#3f3f3f\">Tests et am\u00e9lioration continue<\/h3>\n\n\n\n<p class=\"has-x-small-font-size wp-block-paragraph\">Chaque interface est test\u00e9e avec les utilisateurs cibles \u00e0 diff\u00e9rentes \u00e9tapes du projet.<br>Nous it\u00e9rons rapidement pour ajuster l\u00e0 ou c\u2019est n\u00e9cessaire.<\/p>\n\n\n\n<p class=\"has-x-small-font-size wp-block-paragraph\">Notre approche s\u2019appuie sur <strong>l\u2019usage responsable et \u00e9thique de l\u2019intelligence artificielle (IA)<\/strong>, dans le respect de la vie priv\u00e9e, de la transparence et de l\u2019inclusivit\u00e9.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8d39b2df wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-stretch is-layout-flow wp-container-core-column-is-layout-e2a71e28 wp-block-column-is-layout-flow\" style=\"flex-basis:66%\">\n<div class=\"wp-block-cover\" style=\"border-radius:8px;min-height:434px;aspect-ratio:unset;\"><img decoding=\"async\" width=\"1024\" height=\"768\" class=\"wp-block-cover__image-background wp-image-1396 size-full\" alt=\"photo d&#039;\u00e9quipe aux journ\u00e9es Flupa UX\" src=\"https:\/\/www.5thfloor.be\/wp-content\/uploads\/2025\/10\/flupa-ux-days.webp\" style=\"object-position:47% 68%\" data-object-fit=\"cover\" data-object-position=\"47% 68%\" srcset=\"https:\/\/www.5thfloor.be\/wp-content\/uploads\/2025\/10\/flupa-ux-days.webp 1024w, https:\/\/www.5thfloor.be\/wp-content\/uploads\/2025\/10\/flupa-ux-days-300x225.webp 300w, https:\/\/www.5thfloor.be\/wp-content\/uploads\/2025\/10\/flupa-ux-days-768x576.webp 768w, https:\/\/www.5thfloor.be\/wp-content\/uploads\/2025\/10\/flupa-ux-days-16x12.webp 16w\" sizes=\"(max-width: 1024px) 100vw, 1024px\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container has-global-padding is-layout-constrained wp-block-cover-is-layout-constrained\">\n<p class=\"has-text-align-center has-large-font-size wp-block-paragraph\"><\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-container-core-column-is-layout-a4df4775 wp-block-column-is-layout-flow\" style=\"flex-basis:33%\">\n<div class=\"wp-block-group wwd-card has-border-color has-text-color has-link-color wp-elements-a545f553fa4a1d855e8f56b1f5976074 has-global-padding is-layout-constrained wp-container-core-group-is-layout-c798c193 wp-block-group-is-layout-constrained\" style=\"border-color:#e8e8e8;border-width:1px;border-radius:8px;color:#3f3f3f;padding-top:32px;padding-right:32px;padding-bottom:32px;padding-left:32px;box-shadow:var(--wp--preset--shadow--small-light)\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-b56e0895 wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-color has-link-color wp-elements-f3da370667768100475e5734b676490e\" style=\"color:#3f3f3f\">Conception d\u2019interfaces accessibles et coh\u00e9rentes<\/h3>\n\n\n\n<p class=\"has-x-small-font-size wp-block-paragraph\">Nous concevons des \u00e9crans conformes aux normes d\u2019accessibilit\u00e9 (WCAG \/ RGAA), coh\u00e9rents avec votre charte graphique et facilement r\u00e9utilisables.<\/p>\n\n\n\n<p class=\"has-x-small-font-size wp-block-paragraph\">Chaque projet s\u2019int\u00e8gre dans un <strong>design system document\u00e9<\/strong>:<br><br>C\u00f4t\u00e9 <strong>Figma<\/strong>: composants r\u00e9utilisables, syst\u00e8mes de couleurs, typographies, ic\u00f4nes\u2026<br><br>C\u00f4t\u00e9 <strong>C\u00f4t\u00e9 d\u00e9veloppement<\/strong>: librairies front-end, composants test\u00e9s.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-67ca4991 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-background is-layout-flow wp-container-core-column-is-layout-b3d9835f wp-block-column-is-layout-flow\" style=\"background-color:#0852a4;padding-top:var(--wp--preset--spacing--large);padding-right:var(--wp--preset--spacing--large);padding-bottom:var(--wp--preset--spacing--large);padding-left:var(--wp--preset--spacing--large);flex-basis:37%\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group is-layout-flow wp-container-core-group-is-layout-d98a014d wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-base-color has-text-color has-link-color wp-elements-1458a637543363f774760cf21ce759d2\">Notre approche<\/h2>\n\n\n\n<p class=\"has-text-color has-link-color has-medium-font-size wp-elements-26f1c408d69ecc18676815a7e7a9eb5e wp-block-paragraph\" style=\"color:#ffffffe8\">Ateliers et co-cr\u00e9ation, tout au long du projet<\/p>\n<\/div>\n\n\n\n<p class=\"has-text-color has-link-color has-x-small-font-size wp-elements-04621fb2dde8c2f49dd3bf650d159214 wp-block-paragraph\" style=\"color:#ffffff\">D\u00e8s le lancement, nous animons des workshops avec vos \u00e9quipes m\u00e9tier, vos utilisateurs et nos experts UX afin :<\/p>\n\n\n\n<ul style=\"color:#ffffff\" class=\"wp-block-list has-text-color has-link-color has-x-small-font-size wp-elements-86c59634df4d0558ab77a5fde0e76a8d\">\n<li style=\"margin-top:0;margin-bottom:0\">de comprendre les enjeux<\/li>\n\n\n\n<li style=\"margin-top:0;margin-bottom:0\">de construire ensemble une solution qui r\u00e9pond parfaitement \u00e0 vos besoins<\/li>\n\n\n\n<li style=\"margin-top:0;margin-bottom:0\">d\u2019\u00e9viter des d\u00e9veloppements inutiles et co\u00fbteux<\/li>\n<\/ul>\n\n\n\n<p class=\"has-text-color has-link-color has-x-small-font-size wp-elements-a8974ad7b40191cc1becf316cf4b74f4 wp-block-paragraph\" style=\"color:#ffffff\">Des ateliers sont aussi organis\u00e9s r\u00e9guli\u00e8rement entre les \u00e9quipes UX Research et UX Design afin de croiser les analyses et faire \u00e9merger les pistes de solution retenues.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-container-core-column-is-layout-c590c82e wp-block-column-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--large);padding-right:var(--wp--preset--spacing--large);padding-bottom:var(--wp--preset--spacing--large);padding-left:var(--wp--preset--spacing--large);flex-basis:63%\">\n<div class=\"wp-block-group is-layout-flow wp-container-core-group-is-layout-63ca56a8 wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group is-layout-flow wp-container-core-group-is-layout-eda0734d wp-block-group-is-layout-flow\" style=\"padding-top:0;padding-bottom:var(--wp--preset--spacing--small)\">\n<h3 class=\"wp-block-heading has-text-color has-link-color wp-elements-6127abb05e648d408797f3ff02936416\" style=\"color:#0852a4;font-size:clamp(21.027px, 1.314rem + ((1vw - 3.2px) * 1.158), 34px);\">La rencontre entre UXD et UXR<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-flow wp-container-core-group-is-layout-136de402 wp-block-group-is-layout-flow\" style=\"border-top-style:none;border-top-width:0px;padding-top:var(--wp--preset--spacing--small);padding-bottom:var(--wp--preset--spacing--small)\">\n<h4 class=\"wp-block-heading has-text-color has-link-color wp-elements-ea79c067c18b68eb3deed5e52408fa6d\" style=\"color:#0852a4;font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.357), 18px);font-style:normal;font-weight:700\">UXR (Research)<\/h4>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-d5bb41585ea7489eca3093beda0756f6 wp-block-paragraph\" style=\"color:#3f3f3f\">se focalise sur la compr\u00e9hension de vos besoins, attentes, freins afin de d\u00e9gager une direction claire<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-flow wp-container-core-group-is-layout-136de402 wp-block-group-is-layout-flow\" style=\"border-top-style:none;border-top-width:0px;padding-top:var(--wp--preset--spacing--small);padding-bottom:var(--wp--preset--spacing--small)\">\n<h4 class=\"wp-block-heading has-text-color has-link-color wp-elements-b97b344289f88a55e79bc2fbbca831c9\" style=\"color:#0852a4;font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.357), 18px);font-style:normal;font-weight:700\">UXD (Design)<\/h4>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-2ffd75cb51c9c34773ebca775b6a5e16 wp-block-paragraph\" style=\"color:#3f3f3f\">traduit ces apprentissages en parcours utilisateurs au travers, notamment d\u2019\u00e9crans concrets<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-flow wp-container-core-group-is-layout-91b3f27a wp-block-group-is-layout-flow\" style=\"margin-top:var(--wp--preset--spacing--medium);padding-right:0;padding-left:0\">\n<div class=\"wp-block-group is-layout-flow wp-container-core-group-is-layout-19b3de8c wp-block-group-is-layout-flow\" style=\"padding-top:0;padding-right:0;padding-bottom:var(--wp--preset--spacing--small)\">\n<h3 class=\"wp-block-heading has-text-color has-link-color wp-elements-d25c39e69635d5a7749898e4da1e1c47\" style=\"color:#0852a4;font-size:clamp(21.027px, 1.314rem + ((1vw - 3.2px) * 1.158), 34px);\">Un design system cod\u00e9, pas juste maquett\u00e9 !<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Le design system ne s\u2019arr\u00eate pas aux composants dans Figma. Nos d\u00e9veloppeurs front-end travaillent en \u00e9troite collaboration avec les UXR\/UXD pour traduire chaque composant en code r\u00e9utilisable pour plus de coh\u00e9rence tout en int\u00e9rgrant les standards d\u2019accessibilit\u00e9 (boutons, menus, alertes, champs, etc.)<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-container-core-group-is-layout-d130f62f wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<div class=\"wp-block-columns has-background is-layout-flex wp-container-core-columns-is-layout-56367b62 wp-block-columns-is-layout-flex\" style=\"background-color:#0a67cd1a;padding-top:var(--wp--preset--spacing--large);padding-right:var(--wp--preset--spacing--large);padding-bottom:var(--wp--preset--spacing--large);padding-left:var(--wp--preset--spacing--large)\">\n<div class=\"wp-block-column is-layout-flow wp-container-core-column-is-layout-4c3880cc wp-block-column-is-layout-flow\" style=\"padding-right:var(--wp--preset--spacing--medium);padding-left:0;flex-basis:37%\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group is-layout-flow wp-container-core-group-is-layout-d98a014d wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Pourquoi 5th floor ?<\/h2>\n<\/div>\n\n\n\n<p class=\"has-text-color has-link-color has-x-small-font-size wp-elements-a008d37f5a0654ee3e274294fd63a6f1 wp-block-paragraph\" style=\"color:#0f0f0f\">Une exp\u00e9rience utilisateur pens\u00e9e d\u00e8s le d\u00e9part, test\u00e9e avec vos publics et cod\u00e9e avec vos d\u00e9veloppeurs ou les n\u00f4tres. Notre approche conjugue recherche, design et accessibilit\u00e9, pour cr\u00e9er des parcours fluides, utiles et adopt\u00e9s.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-container-core-column-is-layout-5ead6fec wp-block-column-is-layout-flow\" style=\"flex-basis:63%\">\n<div class=\"wp-block-group is-layout-flow wp-container-core-group-is-layout-4dde26e8 wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group is-layout-flow wp-container-core-group-is-layout-eda0734d wp-block-group-is-layout-flow\" style=\"padding-top:0;padding-bottom:var(--wp--preset--spacing--small)\">\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(21.027px, 1.314rem + ((1vw - 3.2px) * 1.158), 34px);font-style:normal;font-weight:300\">Ce que \u00e7a change pour vous :<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-base-background-color has-background is-nowrap is-layout-flex wp-container-core-group-is-layout-6411f281 wp-block-group-is-layout-flex\" style=\"border-radius:8px;border-bottom-color:#0a67cd80;border-bottom-width:1px;padding-top:var(--wp--preset--spacing--small);padding-right:var(--wp--preset--spacing--medium);padding-bottom:var(--wp--preset--spacing--small);padding-left:var(--wp--preset--spacing--medium)\">\n<p class=\"has-text-color has-link-color wp-elements-411d668a8b2b0296d05e2fd710a62a34 wp-block-paragraph\" style=\"color:#0f0f0f;font-style:normal;font-weight:600\">Des services plus clairs, plus efficaces, accessibles \u00e0 tous<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-base-background-color has-background is-nowrap is-layout-flex wp-container-core-group-is-layout-6411f281 wp-block-group-is-layout-flex\" style=\"border-radius:8px;border-bottom-color:#0a67cd80;border-bottom-width:1px;padding-top:var(--wp--preset--spacing--small);padding-right:var(--wp--preset--spacing--medium);padding-bottom:var(--wp--preset--spacing--small);padding-left:var(--wp--preset--spacing--medium)\">\n<p class=\"has-text-color has-link-color wp-elements-5f1f232248154aef6bdcd3ba9a529877 wp-block-paragraph\" style=\"color:#0f0f0f;font-style:normal;font-weight:600\">Moins de frictions, moins d\u2019erreurs, plus de satisfaction<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-base-background-color has-background is-nowrap is-layout-flex wp-container-core-group-is-layout-6411f281 wp-block-group-is-layout-flex\" style=\"border-radius:8px;border-bottom-color:#0a67cd80;border-bottom-width:1px;padding-top:var(--wp--preset--spacing--small);padding-right:var(--wp--preset--spacing--medium);padding-bottom:var(--wp--preset--spacing--small);padding-left:var(--wp--preset--spacing--medium)\">\n<p class=\"has-text-color has-link-color wp-elements-a3c35e7aae0003e9aa3f856892af3f0c wp-block-paragraph\" style=\"color:#0f0f0f;font-style:normal;font-weight:600\">Des interfaces coh\u00e9rentes, maintenables et pr\u00eates \u00e0 \u00e9voluer<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-base-background-color has-background is-nowrap is-layout-flex wp-container-core-group-is-layout-6411f281 wp-block-group-is-layout-flex\" style=\"border-radius:8px;border-bottom-color:#0a67cd80;border-bottom-width:1px;padding-top:var(--wp--preset--spacing--small);padding-right:var(--wp--preset--spacing--medium);padding-bottom:var(--wp--preset--spacing--small);padding-left:var(--wp--preset--spacing--medium)\">\n<p class=\"has-text-color has-link-color wp-elements-416f532f80028679599f7a4bb872673c wp-block-paragraph\" style=\"color:#0f0f0f;font-style:normal;font-weight:600\">Des outils adopt\u00e9s par vos \u00e9quipes et vos utilisateurs<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-right is-layout-flex wp-container-core-buttons-is-layout-572d9a31 wp-block-buttons-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--large);margin-bottom:var(--wp--preset--spacing--large)\">\n<div class=\"wp-block-button is-style-button-brand-alt is-style-button-brand-alt--3\"><a class=\"wp-block-button__link has-base-background-color has-background wp-element-button\" href=\"https:\/\/www.5thfloor.be\/fr\/contact\/\">Pr\u00eat \u00e0 am\u00e9liorer l\u2019exp\u00e9rience de vos utilisateurs ?<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8d39b2df wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-cover alignfull is-light\" style=\"margin-top:0;margin-bottom:0;min-height:300px;aspect-ratio:unset;\"><img decoding=\"async\" width=\"1024\" height=\"768\" class=\"wp-block-cover__image-background wp-image-1382 size-full\" alt=\"Brainstorming sur un grand tableau\" src=\"https:\/\/www.5thfloor.be\/wp-content\/uploads\/2025\/10\/brainstorm-on-a-large-board.webp\" style=\"object-position:52% 54%\" data-object-fit=\"cover\" data-object-position=\"52% 54%\" srcset=\"https:\/\/www.5thfloor.be\/wp-content\/uploads\/2025\/10\/brainstorm-on-a-large-board.webp 1024w, https:\/\/www.5thfloor.be\/wp-content\/uploads\/2025\/10\/brainstorm-on-a-large-board-300x225.webp 300w, https:\/\/www.5thfloor.be\/wp-content\/uploads\/2025\/10\/brainstorm-on-a-large-board-768x576.webp 768w, https:\/\/www.5thfloor.be\/wp-content\/uploads\/2025\/10\/brainstorm-on-a-large-board-16x12.webp 16w\" sizes=\"(max-width: 1024px) 100vw, 1024px\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container has-global-padding is-layout-constrained wp-block-cover-is-layout-constrained\">\n<p class=\"has-text-align-center has-large-font-size wp-block-paragraph\"><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-container-core-group-is-layout-d130f62f wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<div class=\"wp-block-columns has-background is-layout-flex wp-container-core-columns-is-layout-56367b62 wp-block-columns-is-layout-flex\" style=\"background-color:#0a67cd1a;padding-top:var(--wp--preset--spacing--large);padding-right:var(--wp--preset--spacing--large);padding-bottom:var(--wp--preset--spacing--large);padding-left:var(--wp--preset--spacing--large)\">\n<div class=\"wp-block-column is-layout-flow wp-container-core-column-is-layout-4c3880cc wp-block-column-is-layout-flow\" style=\"padding-right:var(--wp--preset--spacing--medium);padding-left:0;flex-basis:37%\">\n<div class=\"wp-block-group is-layout-flow wp-container-core-group-is-layout-63ca56a8 wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\">FAQ<\/h2>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-831c78951166aa6a2fe0d1635653e789 wp-block-paragraph\" style=\"color:#0f0f0f;font-size:clamp(21.027px, 1.314rem + ((1vw - 3.2px) * 1.158), 34px);font-style:normal;font-weight:300\">UX\/UI<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-right:0;padding-left:0;flex-basis:63%\">\n<div class=\"wp-block-group is-layout-flow wp-container-core-group-is-layout-4dde26e8 wp-block-group-is-layout-flow\"><div class=\"wp-block-uagb-faq uagb-faq__outer-wrap uagb-block-5ed749b6 uagb-faq-icon-row-reverse uagb-faq-layout-accordion uagb-faq-expand-first-false uagb-faq-inactive-other-true uagb-faq__wrap uagb-buttons-layout-wrap uagb-faq-equal-height\" data-faqtoggle=\"true\" role=\"tablist\"><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-91b67848\" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 448 512\"><path d=\"M224 416c-8.188 0-16.38-3.125-22.62-9.375l-192-192c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0L224 338.8l169.4-169.4c12.5-12.5 32.75-12.5 45.25 0s12.5 32.75 0 45.25l-192 192C240.4 412.9 232.2 416 224 416z\" \/><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 448 512\"><path d=\"M416 352c-8.188 0-16.38-3.125-22.62-9.375L224 173.3l-169.4 169.4c-12.5 12.5-32.75 12.5-45.25 0s-12.5-32.75 0-45.25l192-192c12.5-12.5 32.75-12.5 45.25 0l192 192c12.5 12.5 12.5 32.75 0 45.25C432.4 348.9 424.2 352 416 352z\" \/><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Qu\u2019est-ce que l\u2019UX dans un service public ou secteurs soumis \u00e0 des r\u00e9glementations strictes ?<\/span><\/div><div class=\"uagb-faq-content\"><p>L'UX d\u00e9signe la qualit\u00e9 de l'exp\u00e9rience v\u00e9cue par les utilisateurs lorsqu'ils interagissent avec les services offerts. Il s'agit d'optimiser cette exp\u00e9rience pour la rendre la plus agr\u00e9able, efficace et intuitive possible, afin de faciliter l'acc\u00e8s aux services et de renforcer la satisfaction des usagers<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-c4d38ff2\" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 448 512\"><path d=\"M224 416c-8.188 0-16.38-3.125-22.62-9.375l-192-192c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0L224 338.8l169.4-169.4c12.5-12.5 32.75-12.5 45.25 0s12.5 32.75 0 45.25l-192 192C240.4 412.9 232.2 416 224 416z\" \/><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 448 512\"><path d=\"M416 352c-8.188 0-16.38-3.125-22.62-9.375L224 173.3l-169.4 169.4c-12.5 12.5-32.75 12.5-45.25 0s-12.5-32.75 0-45.25l192-192c12.5-12.5 32.75-12.5 45.25 0l192 192c12.5 12.5 12.5 32.75 0 45.25C432.4 348.9 424.2 352 416 352z\" \/><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Quelle est la diff\u00e9rence entre UX Research et UX Design ?<\/span><\/div><div class=\"uagb-faq-content\"><p>L\u2019UX Research cherche \u00e0 comprendre les vrais besoins. <br>L\u2019UX Design imagine des solutions \u00e0 partir de ces besoins. <br>Les deux travaillent ensemble, tout au long du projet.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-624972aa\" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 448 512\"><path d=\"M224 416c-8.188 0-16.38-3.125-22.62-9.375l-192-192c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0L224 338.8l169.4-169.4c12.5-12.5 32.75-12.5 45.25 0s12.5 32.75 0 45.25l-192 192C240.4 412.9 232.2 416 224 416z\" \/><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 448 512\"><path d=\"M416 352c-8.188 0-16.38-3.125-22.62-9.375L224 173.3l-169.4 169.4c-12.5 12.5-32.75 12.5-45.25 0s-12.5-32.75 0-45.25l192-192c12.5-12.5 32.75-12.5 45.25 0l192 192c12.5 12.5 12.5 32.75 0 45.25C432.4 348.9 424.2 352 416 352z\" \/><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Pourquoi investir dans l\u2019UX\/UI ?<\/span><\/div><div class=\"uagb-faq-content\"><p>Pour am\u00e9liorer la qualit\u00e9 de service, r\u00e9duire les sollicitations inutiles, renforcer la satisfaction des utilisateurs et faciliter le travail de vos collaborateurs.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-1384ecfb\" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 448 512\"><path d=\"M224 416c-8.188 0-16.38-3.125-22.62-9.375l-192-192c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0L224 338.8l169.4-169.4c12.5-12.5 32.75-12.5 45.25 0s12.5 32.75 0 45.25l-192 192C240.4 412.9 232.2 416 224 416z\" \/><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 448 512\"><path d=\"M416 352c-8.188 0-16.38-3.125-22.62-9.375L224 173.3l-169.4 169.4c-12.5 12.5-32.75 12.5-45.25 0s-12.5-32.75 0-45.25l192-192c12.5-12.5 32.75-12.5 45.25 0l192 192c12.5 12.5 12.5 32.75 0 45.25C432.4 348.9 424.2 352 416 352z\" \/><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Est-ce vraiment utile d\u2019organiser des workshops ?<\/span><\/div><div class=\"uagb-faq-content\"><p>Oui, ils permettent d\u2019aligner toutes les parties prenantes, tester des id\u00e9es rapidement, \u00e9viter les mauvaises surprises et cr\u00e9er un service qui r\u00e9pond vraiment \u00e0 vos objectifs.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-d3234020\" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 448 512\"><path d=\"M224 416c-8.188 0-16.38-3.125-22.62-9.375l-192-192c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0L224 338.8l169.4-169.4c12.5-12.5 32.75-12.5 45.25 0s12.5 32.75 0 45.25l-192 192C240.4 412.9 232.2 416 224 416z\" \/><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 448 512\"><path d=\"M416 352c-8.188 0-16.38-3.125-22.62-9.375L224 173.3l-169.4 169.4c-12.5 12.5-32.75 12.5-45.25 0s-12.5-32.75 0-45.25l192-192c12.5-12.5 32.75-12.5 45.25 0l192 192c12.5 12.5 12.5 32.75 0 45.25C432.4 348.9 424.2 352 416 352z\" \/><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Travaillez-vous avec des utilisateurs en phase de conception ?<\/span><\/div><div class=\"uagb-faq-content\"><p>Oui. Nous organisons des ateliers et tests avec des utilisateurs finaux ou internes pour v\u00e9rifier que les services r\u00e9pondent bien \u00e0 leurs besoins.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-ea99e2c2\" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 448 512\"><path d=\"M224 416c-8.188 0-16.38-3.125-22.62-9.375l-192-192c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0L224 338.8l169.4-169.4c12.5-12.5 32.75-12.5 45.25 0s12.5 32.75 0 45.25l-192 192C240.4 412.9 232.2 416 224 416z\" \/><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 448 512\"><path d=\"M416 352c-8.188 0-16.38-3.125-22.62-9.375L224 173.3l-169.4 169.4c-12.5 12.5-32.75 12.5-45.25 0s-12.5-32.75 0-45.25l192-192c12.5-12.5 32.75-12.5 45.25 0l192 192c12.5 12.5 12.5 32.75 0 45.25C432.4 348.9 424.2 352 416 352z\" \/><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\"><strong>Qu\u2019est-ce qu\u2019un design system ?<\/strong><\/span><\/div><div class=\"uagb-faq-content\"><p>C\u2019est une biblioth\u00e8que de composants visuels (boutons, menus, couleurs\u2026) utilis\u00e9s \u00e0 la fois par les designers (Figma) et les d\u00e9veloppeurs (code front-end) pour assurer coh\u00e9rence et efficacit\u00e9.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-7c0636ab\" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 448 512\"><path d=\"M224 416c-8.188 0-16.38-3.125-22.62-9.375l-192-192c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0L224 338.8l169.4-169.4c12.5-12.5 32.75-12.5 45.25 0s12.5 32.75 0 45.25l-192 192C240.4 412.9 232.2 416 224 416z\" \/><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 448 512\"><path d=\"M416 352c-8.188 0-16.38-3.125-22.62-9.375L224 173.3l-169.4 169.4c-12.5 12.5-32.75 12.5-45.25 0s-12.5-32.75 0-45.25l192-192c12.5-12.5 32.75-12.5 45.25 0l192 192c12.5 12.5 12.5 32.75 0 45.25C432.4 348.9 424.2 352 416 352z\" \/><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Est-ce que vous respectez les normes d\u2019accessibilit\u00e9 (EAA) ?<\/span><\/div><div class=\"uagb-faq-content\"><p>L\u2019accessibilit\u00e9 num\u00e9rique \u2014 selon les r\u00e9f\u00e9rentiels RGAA ou WCAG \u2014 est une exigence de plus en plus pr\u00e9sente dans diff\u00e9rents secteurs, et nous en partageons pleinement les valeurs.<br><br>Aujourd\u2019hui, nous appliquons de plus en plus de bonnes pratiques (contrastes, navigation clavier, compatibilit\u00e9 lecteur d\u2019\u00e9cran, etc.) dans nos interfaces et notre design system. Nos \u00e9quipes se forment, nos processus s\u2019am\u00e9liorent, et nous collaborons avec nos clients pour aller plus loin, \u00e9tape par \u00e9tape.<br><strong><br>Notre objectif est de concevoir des services r\u00e9ellement utilisables par toutes et tous<\/strong><\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-31e01afa\" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 448 512\"><path d=\"M224 416c-8.188 0-16.38-3.125-22.62-9.375l-192-192c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0L224 338.8l169.4-169.4c12.5-12.5 32.75-12.5 45.25 0s12.5 32.75 0 45.25l-192 192C240.4 412.9 232.2 416 224 416z\" \/><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 448 512\"><path d=\"M416 352c-8.188 0-16.38-3.125-22.62-9.375L224 173.3l-169.4 169.4c-12.5 12.5-32.75 12.5-45.25 0s-12.5-32.75 0-45.25l192-192c12.5-12.5 32.75-12.5 45.25 0l192 192c12.5 12.5 12.5 32.75 0 45.25C432.4 348.9 424.2 352 416 352z\" \/><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\"><strong>Est-ce qu\u2019il faut tout refaire ?<\/strong><\/span><\/div><div class=\"uagb-faq-content\"><p>Pas forc\u00e9ment. Nos m\u00e9thodes permettent d\u2019identifier les priorit\u00e9s et d\u2019am\u00e9liorer ce qui compte vraiment pour vos utilisateurs.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-8f377db0\" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 448 512\"><path d=\"M224 416c-8.188 0-16.38-3.125-22.62-9.375l-192-192c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0L224 338.8l169.4-169.4c12.5-12.5 32.75-12.5 45.25 0s12.5 32.75 0 45.25l-192 192C240.4 412.9 232.2 416 224 416z\" \/><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 448 512\"><path d=\"M416 352c-8.188 0-16.38-3.125-22.62-9.375L224 173.3l-169.4 169.4c-12.5 12.5-32.75 12.5-45.25 0s-12.5-32.75 0-45.25l192-192c12.5-12.5 32.75-12.5 45.25 0l192 192c12.5 12.5 12.5 32.75 0 45.25C432.4 348.9 424.2 352 416 352z\" \/><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\"><strong>Quels b\u00e9n\u00e9fices concrets peut-on attendre ?<\/strong><\/span><\/div><div class=\"uagb-faq-content\"><p>Moins de saisies erron\u00e9es, plus de demandes trait\u00e9es en autonomie, une meilleure satisfaction des utilisateurs et une image modernis\u00e9e de votre structure.<\/p><\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Solutions &#8211; What if your services became more accessible, clearer and more efficient? At 5th floor, we believe that digitalization and user experience (UX) are two sides of the same coin. At 5th floor, we are convinced that digitalization and user experience (UX) are two sides of the same coin. Together, they enable you to [&hellip;]<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"inline_featured_image":false,"_uag_custom_page_level_css":"","footnotes":""},"class_list":["post-182","solutions","type-solutions","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>UX Research &amp; Design Services \u00b7 5th floor Belgium<\/title>\n<meta name=\"description\" content=\"User research, wireframes and interface design grounded in real behaviour. 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