{"id":182,"date":"2025-09-15T15:46:47","date_gmt":"2025-09-15T13:46:47","guid":{"rendered":"https:\/\/www.5thfloor.be\/?post_type=solutions&#038;p=182"},"modified":"2026-03-31T17:08:41","modified_gmt":"2026-03-31T15:08:41","slug":"ux-research-design","status":"publish","type":"solutions","link":"https:\/\/www.5thfloor.be\/fr\/solutions\/ux-research-design\/","title":{"rendered":"UX"},"content":{"rendered":"<div class=\"wp-block-group section-hero has-global-padding is-layout-constrained wp-container-core-group-is-layout-f33b1245 wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--x-large);padding-right:var(--wp--preset--spacing--large);padding-bottom:var(--wp--preset--spacing--x-large);padding-left:var(--wp--preset--spacing--large)\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:60%\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-f5f3bcb8 wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group breadcrumb has-border-color is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-9012ef8f wp-block-group-is-layout-flex\" style=\"border-color:#ffdb17;border-width:1px;border-radius:25px;margin-top:0;margin-bottom:0;padding-top:3px;padding-right:12px;padding-bottom:3px;padding-left:12px\">\n<p class=\"has-main-color has-text-color has-link-color wp-elements-7e045528c9d436f75ac03ad811e7e323\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.089), 15px);font-style:normal;font-weight:500;text-transform:uppercase\">Solutions<\/p>\n\n\n\n<p class=\"has-main-color has-text-color has-link-color wp-elements-6eeed4fbb2fba2fa9a53205992e3bf4a\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.089), 15px);font-style:normal;font-weight:500;text-transform:uppercase\">\u2013<\/p>\n\n\n<h2 style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.089), 15px);font-style:normal;font-weight:500;text-transform:uppercase;\" class=\"has-link-color wp-elements-299a7104600d9dc542dfa12be8a821a3 wp-block-post-title has-text-color has-main-color\">UX<\/h2><\/div>\n\n\n\n<h1 class=\"wp-block-heading has-text-color has-link-color wp-elements-bb572013e5e83ee17143b2b8a2e1a36a\" style=\"color:#0852a4;line-height:1\">Et si vos services devenaient plus accessibles, plus clairs, plus efficaces ?<\/h1>\n<\/div>\n\n\n\n<p>Chez 5th floor, nous sommes convaincus que la digitalisation et l\u2019exp\u00e9rience utilisateur (UX) sont les deux faces d\u2019une m\u00eame pi\u00e8ce.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-container-core-buttons-is-layout-cc423f81 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-button-brand black-chevron-btn is-style-button-brand--1\"><a class=\"wp-block-button__link has-main-color has-primary-background-color has-text-color has-background has-link-color has-border-color has-primary-border-color wp-element-button\" href=\"https:\/\/www.5thfloor.be\/fr\/contact\/\" style=\"border-width:1px\">Parlons-nous<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-button-brand-alt is-style-button-brand-alt--2\"><a class=\"wp-block-button__link has-base-background-color has-background has-border-color has-main-border-color wp-element-button\" href=\"https:\/\/www.5thfloor.be\/fr\/nos-projets\/\" style=\"border-width:1px\">Nos projets<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-bottom is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:40%\">\n<figure class=\"wp-block-image size-large\"><noscript><img decoding=\"async\" width=\"1024\" height=\"867\" src=\"https:\/\/www.5thfloor.be\/wp-content\/uploads\/2025\/09\/illu-ux-workshop-1-1024x867.webp\" alt class=\"wp-image-811\" style=\"object-fit:cover\" srcset=\"https:\/\/www.5thfloor.be\/wp-content\/uploads\/2025\/09\/illu-ux-workshop-1-1024x867.webp 1024w, https:\/\/www.5thfloor.be\/wp-content\/uploads\/2025\/09\/illu-ux-workshop-1-300x254.webp 300w, https:\/\/www.5thfloor.be\/wp-content\/uploads\/2025\/09\/illu-ux-workshop-1-768x650.webp 768w, https:\/\/www.5thfloor.be\/wp-content\/uploads\/2025\/09\/illu-ux-workshop-1-1536x1300.webp 1536w, https:\/\/www.5thfloor.be\/wp-content\/uploads\/2025\/09\/illu-ux-workshop-1-2048x1734.webp 2048w, https:\/\/www.5thfloor.be\/wp-content\/uploads\/2025\/09\/illu-ux-workshop-1-14x12.webp 14w\" sizes=\"(max-width: 1024px) 100vw, 1024px\"><\/noscript><img decoding=\"async\" width=\"1024\" height=\"867\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20viewBox%3D%220%200%201024%20867%22%3E%3C%2Fsvg%3E\" alt class=\"wp-image-811 lazyload\" style=\"object-fit:cover\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20viewBox%3D%220%200%201024%20867%22%3E%3C%2Fsvg%3E 1024w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" data-srcset=\"https:\/\/www.5thfloor.be\/wp-content\/uploads\/2025\/09\/illu-ux-workshop-1-1024x867.webp 1024w, https:\/\/www.5thfloor.be\/wp-content\/uploads\/2025\/09\/illu-ux-workshop-1-300x254.webp 300w, https:\/\/www.5thfloor.be\/wp-content\/uploads\/2025\/09\/illu-ux-workshop-1-768x650.webp 768w, https:\/\/www.5thfloor.be\/wp-content\/uploads\/2025\/09\/illu-ux-workshop-1-1536x1300.webp 1536w, https:\/\/www.5thfloor.be\/wp-content\/uploads\/2025\/09\/illu-ux-workshop-1-2048x1734.webp 2048w, https:\/\/www.5thfloor.be\/wp-content\/uploads\/2025\/09\/illu-ux-workshop-1-14x12.webp 14w\" data-src=\"https:\/\/www.5thfloor.be\/wp-content\/uploads\/2025\/09\/illu-ux-workshop-1-1024x867.webp\"><\/figure>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group section-wdu has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns has-background is-layout-flex wp-container-core-columns-is-layout-a5331a9e wp-block-columns-is-layout-flex\" style=\"background-color:#0852a4;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:45%\">\n<div class=\"wp-block-cover is-light\" style=\"min-height:540px;aspect-ratio:unset;\"><img decoding=\"async\" width=\"1024\" height=\"1365\" class=\"wp-block-cover__image-background wp-image-1411 size-full\" alt=\"Atelier pendant les journ\u00e9es UX\" src=\"https:\/\/www.5thfloor.be\/wp-content\/uploads\/2025\/10\/workshop-ux-days.webp\" data-object-fit=\"cover\" srcset=\"https:\/\/www.5thfloor.be\/wp-content\/uploads\/2025\/10\/workshop-ux-days.webp 1024w, https:\/\/www.5thfloor.be\/wp-content\/uploads\/2025\/10\/workshop-ux-days-225x300.webp 225w, https:\/\/www.5thfloor.be\/wp-content\/uploads\/2025\/10\/workshop-ux-days-768x1024.webp 768w, https:\/\/www.5thfloor.be\/wp-content\/uploads\/2025\/10\/workshop-ux-days-9x12.webp 9w\" sizes=\"(max-width: 1024px) 100vw, 1024px\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container has-global-padding is-layout-constrained wp-block-cover-is-layout-constrained\">\n<p class=\"has-text-align-center has-large-font-size\"><\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-container-core-column-is-layout-c62d8b10 wp-block-column-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--large);padding-right:var(--wp--preset--spacing--large);padding-bottom:var(--wp--preset--spacing--large);padding-left:var(--wp--preset--spacing--large);flex-basis:55%\">\n<div class=\"wp-block-group has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-8ab11362 wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<h2 class=\"wp-block-heading has-base-color has-text-color has-link-color wp-elements-a14e55f68444f140c0f551b31738eab8\">Chez 5th floor, nous sommes convaincus que la digitalisation et l\u2019exp\u00e9rience utilisateur (UX) sont les deux faces d\u2019une m\u00eame pi\u00e8ce.<\/h2>\n\n\n\n<p class=\"has-base-color has-text-color has-link-color wp-elements-b49df076b222f567b5a756120c106a44\">Ensemble, elles permettent de concevoir des solutions agiles, pertinentes et centr\u00e9es sur l\u2019humain, en phase avec vos besoins en constante \u00e9volution.<\/p>\n<\/div>\n\n\n\n<p class=\"has-base-color has-text-color has-link-color wp-elements-42207704fd01248272abbcaee7683b7b\"><strong>Comment int\u00e9grons-nous l\u2019UX ?<\/strong><br>Gr\u00e2ce \u00e0 une \u00e9quipe d\u2019experts passionn\u00e9s. Nos UX researchers vous accompagnent pour analyser vos usages, comprendre vos attentes et identifier vos points de friction. Nos designers transforment ces donn\u00e9es en solutions innovantes \u00e0 travers des prototypes cliquables et testables rapidement, afin de valider les choix avant mise en \u0153uvre.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group section-solutions has-global-padding is-layout-constrained wp-container-core-group-is-layout-7e20bafe wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--large);padding-right:var(--wp--preset--spacing--large);padding-bottom:var(--wp--preset--spacing--large);padding-left:var(--wp--preset--spacing--large)\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-19e250f3 wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center\">Ce que nous faisons<\/h2>\n\n\n\n<p class=\"has-text-align-center has-text-color has-link-color wp-elements-c3713c547cd90305d00b28bbe7588981\" style=\"color:#0852a4;font-size:clamp(21.027px, 1.314rem + ((1vw - 3.2px) * 1.158), 34px);font-style:normal;font-weight:300\">\u201c\u00c9couter, concevoir, tester, am\u00e9liorer :\u2028le cycle complet de l\u2019UX\u201d<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-4b99461e wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-container-core-column-is-layout-c7b3064f wp-block-column-is-layout-flow\" style=\"flex-basis:33%\">\n<div class=\"wp-block-group wwd-card has-border-color has-text-color has-link-color wp-elements-4c3d6e8c3df8bef6272a2aa2946c1c5f has-global-padding is-layout-constrained wp-container-core-group-is-layout-19889e7a wp-block-group-is-layout-constrained\" style=\"border-color:#e8e8e8;border-width:1px;border-radius:8px;color:#3f3f3f;padding-top:32px;padding-right:32px;padding-bottom:32px;padding-left:32px;box-shadow:var(--wp--preset--shadow--small-light)\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-f5f3bcb8 wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-color has-link-color wp-elements-77c0562eb53bb042ac0669e3402e3a2d\" style=\"color:#3f3f3f\">Recherche utilisateurs (UXR) et cadrage fonctionnel<\/h3>\n\n\n\n<p class=\"has-x-small-font-size\">Avant toute chose, nous commen\u00e7ons par \u00e9couter. <strong>Entretiens, observations, tests, enqu\u00eates<\/strong>\u2026 Nos <strong>UX Researchers<\/strong> identifient les besoins r\u00e9els de vos publics et de vos \u00e9quipes, pour s\u2019assurer que le projet est pertinent, faisable et utile.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-container-core-column-is-layout-c7b3064f wp-block-column-is-layout-flow\" style=\"flex-basis:33%\">\n<div class=\"wp-block-group wwd-card has-border-color has-text-color has-link-color wp-elements-4f1448f27f8538e0a17309fe81d9af14 has-global-padding is-layout-constrained wp-container-core-group-is-layout-19889e7a wp-block-group-is-layout-constrained\" style=\"border-color:#e8e8e8;border-width:1px;border-radius:8px;color:#3f3f3f;padding-top:32px;padding-right:32px;padding-bottom:32px;padding-left:32px;box-shadow:var(--wp--preset--shadow--small-light)\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-f5f3bcb8 wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-color has-link-color wp-elements-40f09294bf638000eaf387be4e63f3b5\" style=\"color:#3f3f3f\">Structuration des parcours et ergonomie  (UXD)<\/h3>\n\n\n\n<p class=\"has-x-small-font-size\">Nos <strong>UX Designers<\/strong> clarifient les flux, organisent les informations, tracent les parcours les plus fluides.<br><strong>Arborescences, wireframes, prototypes cliquables<\/strong>: tout est test\u00e9 et valid\u00e9 avant de passer au d\u00e9veloppement.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-container-core-column-is-layout-c7b3064f wp-block-column-is-layout-flow\" style=\"flex-basis:34%\">\n<div class=\"wp-block-group wwd-card has-border-color has-text-color has-link-color wp-elements-2b338276b5968d018dec9589d9942c04 has-global-padding is-layout-constrained wp-container-core-group-is-layout-19889e7a wp-block-group-is-layout-constrained\" style=\"border-color:#e8e8e8;border-width:1px;border-radius:8px;color:#3f3f3f;padding-top:32px;padding-right:32px;padding-bottom:32px;padding-left:32px;box-shadow:var(--wp--preset--shadow--small-light)\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-f5f3bcb8 wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-color has-link-color wp-elements-ba7b42772a943c637909e07c741e7698\" style=\"color:#3f3f3f\">Tests et am\u00e9lioration continue<\/h3>\n\n\n\n<p class=\"has-x-small-font-size\">Chaque interface est test\u00e9e avec les utilisateurs cibles \u00e0 diff\u00e9rentes \u00e9tapes du projet.<br>Nous it\u00e9rons rapidement pour ajuster l\u00e0 ou c\u2019est n\u00e9cessaire.<\/p>\n\n\n\n<p class=\"has-x-small-font-size\">Notre approche s\u2019appuie sur <strong>l\u2019usage responsable et \u00e9thique de l\u2019intelligence artificielle (IA)<\/strong>, dans le respect de la vie priv\u00e9e, de la transparence et de l\u2019inclusivit\u00e9.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-stretch is-layout-flow wp-container-core-column-is-layout-c7b3064f wp-block-column-is-layout-flow\" style=\"flex-basis:66%\">\n<div class=\"wp-block-cover\" style=\"border-radius:8px;min-height:434px;aspect-ratio:unset;\"><img decoding=\"async\" width=\"1024\" height=\"768\" class=\"wp-block-cover__image-background wp-image-1396 size-full\" alt=\"photo d&#039;\u00e9quipe aux journ\u00e9es Flupa UX\" src=\"https:\/\/www.5thfloor.be\/wp-content\/uploads\/2025\/10\/flupa-ux-days.webp\" style=\"object-position:47% 68%\" data-object-fit=\"cover\" data-object-position=\"47% 68%\" srcset=\"https:\/\/www.5thfloor.be\/wp-content\/uploads\/2025\/10\/flupa-ux-days.webp 1024w, https:\/\/www.5thfloor.be\/wp-content\/uploads\/2025\/10\/flupa-ux-days-300x225.webp 300w, https:\/\/www.5thfloor.be\/wp-content\/uploads\/2025\/10\/flupa-ux-days-768x576.webp 768w, https:\/\/www.5thfloor.be\/wp-content\/uploads\/2025\/10\/flupa-ux-days-16x12.webp 16w\" sizes=\"(max-width: 1024px) 100vw, 1024px\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container has-global-padding is-layout-constrained wp-block-cover-is-layout-constrained\">\n<p class=\"has-text-align-center has-large-font-size\"><\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-container-core-column-is-layout-360d14ef wp-block-column-is-layout-flow\" style=\"flex-basis:33%\">\n<div class=\"wp-block-group wwd-card has-border-color has-text-color has-link-color wp-elements-a545f553fa4a1d855e8f56b1f5976074 has-global-padding is-layout-constrained wp-container-core-group-is-layout-19889e7a wp-block-group-is-layout-constrained\" style=\"border-color:#e8e8e8;border-width:1px;border-radius:8px;color:#3f3f3f;padding-top:32px;padding-right:32px;padding-bottom:32px;padding-left:32px;box-shadow:var(--wp--preset--shadow--small-light)\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-f5f3bcb8 wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-color has-link-color wp-elements-f3da370667768100475e5734b676490e\" style=\"color:#3f3f3f\">Conception d\u2019interfaces accessibles et coh\u00e9rentes<\/h3>\n\n\n\n<p class=\"has-x-small-font-size\">Nous concevons des \u00e9crans conformes aux normes d\u2019accessibilit\u00e9 (WCAG \/ RGAA), coh\u00e9rents avec votre charte graphique et facilement r\u00e9utilisables.<\/p>\n\n\n\n<p class=\"has-x-small-font-size\">Chaque projet s\u2019int\u00e8gre dans un <strong>design system document\u00e9<\/strong>:<br><br>C\u00f4t\u00e9 <strong>Figma<\/strong>: composants r\u00e9utilisables, syst\u00e8mes de couleurs, typographies, ic\u00f4nes\u2026<br><br>C\u00f4t\u00e9 <strong>C\u00f4t\u00e9 d\u00e9veloppement<\/strong>: librairies front-end, composants test\u00e9s.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28232c24 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-background is-layout-flow wp-container-core-column-is-layout-7a7dbee0 wp-block-column-is-layout-flow\" style=\"background-color:#0852a4;padding-top:var(--wp--preset--spacing--large);padding-right:var(--wp--preset--spacing--large);padding-bottom:var(--wp--preset--spacing--large);padding-left:var(--wp--preset--spacing--large);flex-basis:37%\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group is-layout-flow wp-container-core-group-is-layout-3cab8f7e wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-base-color has-text-color has-link-color wp-elements-1458a637543363f774760cf21ce759d2\">Notre approche<\/h2>\n\n\n\n<p class=\"has-text-color has-link-color has-medium-font-size wp-elements-26f1c408d69ecc18676815a7e7a9eb5e\" style=\"color:#ffffffe8\">Ateliers et co-cr\u00e9ation, tout au long du projet<\/p>\n<\/div>\n\n\n\n<p class=\"has-text-color has-link-color has-x-small-font-size wp-elements-04621fb2dde8c2f49dd3bf650d159214\" style=\"color:#ffffff\">D\u00e8s le lancement, nous animons des workshops avec vos \u00e9quipes m\u00e9tier, vos utilisateurs et nos experts UX afin :<\/p>\n\n\n\n<ul style=\"color:#ffffff\" class=\"wp-block-list has-text-color has-link-color has-x-small-font-size wp-elements-86c59634df4d0558ab77a5fde0e76a8d\">\n<li style=\"margin-top:0;margin-bottom:0\">de comprendre les enjeux<\/li>\n\n\n\n<li style=\"margin-top:0;margin-bottom:0\">de construire ensemble une solution qui r\u00e9pond parfaitement \u00e0 vos besoins<\/li>\n\n\n\n<li style=\"margin-top:0;margin-bottom:0\">d\u2019\u00e9viter des d\u00e9veloppements inutiles et co\u00fbteux<\/li>\n<\/ul>\n\n\n\n<p class=\"has-text-color has-link-color has-x-small-font-size wp-elements-a8974ad7b40191cc1becf316cf4b74f4\" style=\"color:#ffffff\">Des ateliers sont aussi organis\u00e9s r\u00e9guli\u00e8rement entre les \u00e9quipes UX Research et UX Design afin de croiser les analyses et faire \u00e9merger les pistes de solution retenues.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-container-core-column-is-layout-0c1bb5df wp-block-column-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--large);padding-right:var(--wp--preset--spacing--large);padding-bottom:var(--wp--preset--spacing--large);padding-left:var(--wp--preset--spacing--large);flex-basis:63%\">\n<div class=\"wp-block-group is-layout-flow wp-container-core-group-is-layout-a77db08e wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group is-layout-flow wp-container-core-group-is-layout-a2630f56 wp-block-group-is-layout-flow\" style=\"padding-top:0;padding-bottom:var(--wp--preset--spacing--small)\">\n<h3 class=\"wp-block-heading has-text-color has-link-color wp-elements-6127abb05e648d408797f3ff02936416\" style=\"color:#0852a4;font-size:clamp(21.027px, 1.314rem + ((1vw - 3.2px) * 1.158), 34px);\">La rencontre entre UXD et UXR<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-flow wp-container-core-group-is-layout-6c0be41e wp-block-group-is-layout-flow\" style=\"border-top-style:none;border-top-width:0px;padding-top:var(--wp--preset--spacing--small);padding-bottom:var(--wp--preset--spacing--small)\">\n<h4 class=\"wp-block-heading has-text-color has-link-color wp-elements-ea79c067c18b68eb3deed5e52408fa6d\" style=\"color:#0852a4;font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.357), 18px);font-style:normal;font-weight:700\">UXR (Research)<\/h4>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-d5bb41585ea7489eca3093beda0756f6\" style=\"color:#3f3f3f\">se focalise sur la compr\u00e9hension de vos besoins, attentes, freins afin de d\u00e9gager une direction claire<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-flow wp-container-core-group-is-layout-6c0be41e wp-block-group-is-layout-flow\" style=\"border-top-style:none;border-top-width:0px;padding-top:var(--wp--preset--spacing--small);padding-bottom:var(--wp--preset--spacing--small)\">\n<h4 class=\"wp-block-heading has-text-color has-link-color wp-elements-b97b344289f88a55e79bc2fbbca831c9\" style=\"color:#0852a4;font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.357), 18px);font-style:normal;font-weight:700\">UXD (Design)<\/h4>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-2ffd75cb51c9c34773ebca775b6a5e16\" style=\"color:#3f3f3f\">traduit ces apprentissages en parcours utilisateurs au travers, notamment d\u2019\u00e9crans concrets<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-flow wp-container-core-group-is-layout-e07e309e wp-block-group-is-layout-flow\" style=\"margin-top:var(--wp--preset--spacing--medium);padding-right:0;padding-left:0\">\n<div class=\"wp-block-group is-layout-flow wp-container-core-group-is-layout-4e8afcfb wp-block-group-is-layout-flow\" style=\"padding-top:0;padding-right:0;padding-bottom:var(--wp--preset--spacing--small)\">\n<h3 class=\"wp-block-heading has-text-color has-link-color wp-elements-d25c39e69635d5a7749898e4da1e1c47\" style=\"color:#0852a4;font-size:clamp(21.027px, 1.314rem + ((1vw - 3.2px) * 1.158), 34px);\">Un design system cod\u00e9, pas juste maquett\u00e9 !<\/h3>\n\n\n\n<p>Le design system ne s\u2019arr\u00eate pas aux composants dans Figma. Nos d\u00e9veloppeurs front-end travaillent en \u00e9troite collaboration avec les UXR\/UXD pour traduire chaque composant en code r\u00e9utilisable pour plus de coh\u00e9rence tout en int\u00e9rgrant les standards d\u2019accessibilit\u00e9 (boutons, menus, alertes, champs, etc.)<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-container-core-group-is-layout-72190d31 wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<div class=\"wp-block-columns has-background is-layout-flex wp-container-core-columns-is-layout-8354e342 wp-block-columns-is-layout-flex\" style=\"background-color:#0a67cd1a;padding-top:var(--wp--preset--spacing--large);padding-right:var(--wp--preset--spacing--large);padding-bottom:var(--wp--preset--spacing--large);padding-left:var(--wp--preset--spacing--large)\">\n<div class=\"wp-block-column is-layout-flow wp-container-core-column-is-layout-faa80626 wp-block-column-is-layout-flow\" style=\"padding-right:var(--wp--preset--spacing--medium);padding-left:0;flex-basis:37%\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group is-layout-flow wp-container-core-group-is-layout-3cab8f7e wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Pourquoi 5th floor ?<\/h2>\n<\/div>\n\n\n\n<p class=\"has-text-color has-link-color has-x-small-font-size wp-elements-a008d37f5a0654ee3e274294fd63a6f1\" style=\"color:#0f0f0f\">Une exp\u00e9rience utilisateur pens\u00e9e d\u00e8s le d\u00e9part, test\u00e9e avec vos publics et cod\u00e9e avec vos d\u00e9veloppeurs ou les n\u00f4tres. Notre approche conjugue recherche, design et accessibilit\u00e9, pour cr\u00e9er des parcours fluides, utiles et adopt\u00e9s.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-container-core-column-is-layout-8a368f38 wp-block-column-is-layout-flow\" style=\"flex-basis:63%\">\n<div class=\"wp-block-group is-layout-flow wp-container-core-group-is-layout-135f516b wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group is-layout-flow wp-container-core-group-is-layout-a2630f56 wp-block-group-is-layout-flow\" style=\"padding-top:0;padding-bottom:var(--wp--preset--spacing--small)\">\n<p style=\"font-size:clamp(21.027px, 1.314rem + ((1vw - 3.2px) * 1.158), 34px);font-style:normal;font-weight:300\">Ce que \u00e7a change pour vous :<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-base-background-color has-background is-nowrap is-layout-flex wp-container-core-group-is-layout-1a6a312e wp-block-group-is-layout-flex\" style=\"border-radius:8px;border-bottom-color:#0a67cd80;border-bottom-width:1px;padding-top:var(--wp--preset--spacing--small);padding-right:var(--wp--preset--spacing--medium);padding-bottom:var(--wp--preset--spacing--small);padding-left:var(--wp--preset--spacing--medium)\">\n<p class=\"has-text-color has-link-color wp-elements-411d668a8b2b0296d05e2fd710a62a34\" style=\"color:#0f0f0f;font-style:normal;font-weight:600\">Des services plus clairs, plus efficaces, accessibles \u00e0 tous<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-base-background-color has-background is-nowrap is-layout-flex wp-container-core-group-is-layout-1a6a312e wp-block-group-is-layout-flex\" style=\"border-radius:8px;border-bottom-color:#0a67cd80;border-bottom-width:1px;padding-top:var(--wp--preset--spacing--small);padding-right:var(--wp--preset--spacing--medium);padding-bottom:var(--wp--preset--spacing--small);padding-left:var(--wp--preset--spacing--medium)\">\n<p class=\"has-text-color has-link-color wp-elements-5f1f232248154aef6bdcd3ba9a529877\" style=\"color:#0f0f0f;font-style:normal;font-weight:600\">Moins de frictions, moins d\u2019erreurs, plus de satisfaction<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-base-background-color has-background is-nowrap is-layout-flex wp-container-core-group-is-layout-1a6a312e wp-block-group-is-layout-flex\" style=\"border-radius:8px;border-bottom-color:#0a67cd80;border-bottom-width:1px;padding-top:var(--wp--preset--spacing--small);padding-right:var(--wp--preset--spacing--medium);padding-bottom:var(--wp--preset--spacing--small);padding-left:var(--wp--preset--spacing--medium)\">\n<p class=\"has-text-color has-link-color wp-elements-a3c35e7aae0003e9aa3f856892af3f0c\" style=\"color:#0f0f0f;font-style:normal;font-weight:600\">Des interfaces coh\u00e9rentes, maintenables et pr\u00eates \u00e0 \u00e9voluer<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-base-background-color has-background is-nowrap is-layout-flex wp-container-core-group-is-layout-1a6a312e wp-block-group-is-layout-flex\" style=\"border-radius:8px;border-bottom-color:#0a67cd80;border-bottom-width:1px;padding-top:var(--wp--preset--spacing--small);padding-right:var(--wp--preset--spacing--medium);padding-bottom:var(--wp--preset--spacing--small);padding-left:var(--wp--preset--spacing--medium)\">\n<p class=\"has-text-color has-link-color wp-elements-416f532f80028679599f7a4bb872673c\" style=\"color:#0f0f0f;font-style:normal;font-weight:600\">Des outils adopt\u00e9s par vos \u00e9quipes et vos utilisateurs<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-right is-layout-flex wp-container-core-buttons-is-layout-04777ae6 wp-block-buttons-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--large);margin-bottom:var(--wp--preset--spacing--large)\">\n<div class=\"wp-block-button is-style-button-brand-alt is-style-button-brand-alt--3\"><a class=\"wp-block-button__link has-base-background-color has-background wp-element-button\" href=\"https:\/\/www.5thfloor.be\/fr\/contact\/\">Pr\u00eat \u00e0 am\u00e9liorer l\u2019exp\u00e9rience de vos utilisateurs ?<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-cover alignfull is-light\" style=\"margin-top:0;margin-bottom:0;min-height:300px;aspect-ratio:unset;\"><img decoding=\"async\" width=\"1024\" height=\"768\" class=\"wp-block-cover__image-background wp-image-1382 size-full\" alt=\"Brainstorming sur un grand tableau\" src=\"https:\/\/www.5thfloor.be\/wp-content\/uploads\/2025\/10\/brainstorm-on-a-large-board.webp\" style=\"object-position:52% 54%\" data-object-fit=\"cover\" data-object-position=\"52% 54%\" srcset=\"https:\/\/www.5thfloor.be\/wp-content\/uploads\/2025\/10\/brainstorm-on-a-large-board.webp 1024w, https:\/\/www.5thfloor.be\/wp-content\/uploads\/2025\/10\/brainstorm-on-a-large-board-300x225.webp 300w, https:\/\/www.5thfloor.be\/wp-content\/uploads\/2025\/10\/brainstorm-on-a-large-board-768x576.webp 768w, https:\/\/www.5thfloor.be\/wp-content\/uploads\/2025\/10\/brainstorm-on-a-large-board-16x12.webp 16w\" sizes=\"(max-width: 1024px) 100vw, 1024px\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container has-global-padding is-layout-constrained wp-block-cover-is-layout-constrained\">\n<p class=\"has-text-align-center has-large-font-size\"><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-container-core-group-is-layout-72190d31 wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<div class=\"wp-block-columns has-background is-layout-flex wp-container-core-columns-is-layout-8354e342 wp-block-columns-is-layout-flex\" style=\"background-color:#0a67cd1a;padding-top:var(--wp--preset--spacing--large);padding-right:var(--wp--preset--spacing--large);padding-bottom:var(--wp--preset--spacing--large);padding-left:var(--wp--preset--spacing--large)\">\n<div class=\"wp-block-column is-layout-flow wp-container-core-column-is-layout-faa80626 wp-block-column-is-layout-flow\" style=\"padding-right:var(--wp--preset--spacing--medium);padding-left:0;flex-basis:37%\">\n<div class=\"wp-block-group is-layout-flow wp-container-core-group-is-layout-a77db08e wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\">FAQ<\/h2>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-831c78951166aa6a2fe0d1635653e789\" style=\"color:#0f0f0f;font-size:clamp(21.027px, 1.314rem + ((1vw - 3.2px) * 1.158), 34px);font-style:normal;font-weight:300\">UX\/UI<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-right:0;padding-left:0;flex-basis:63%\">\n<div class=\"wp-block-group is-layout-flow wp-container-core-group-is-layout-135f516b wp-block-group-is-layout-flow\"><div class=\"wp-block-uagb-faq uagb-faq__outer-wrap uagb-block-5ed749b6 uagb-faq-icon-row-reverse uagb-faq-layout-accordion uagb-faq-expand-first-false uagb-faq-inactive-other-true uagb-faq__wrap uagb-buttons-layout-wrap uagb-faq-equal-height\" data-faqtoggle=\"true\" role=\"tablist\"><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-91b67848\" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 448 512\"><path d=\"M224 416c-8.188 0-16.38-3.125-22.62-9.375l-192-192c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0L224 338.8l169.4-169.4c12.5-12.5 32.75-12.5 45.25 0s12.5 32.75 0 45.25l-192 192C240.4 412.9 232.2 416 224 416z\" \/><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 448 512\"><path d=\"M416 352c-8.188 0-16.38-3.125-22.62-9.375L224 173.3l-169.4 169.4c-12.5 12.5-32.75 12.5-45.25 0s-12.5-32.75 0-45.25l192-192c12.5-12.5 32.75-12.5 45.25 0l192 192c12.5 12.5 12.5 32.75 0 45.25C432.4 348.9 424.2 352 416 352z\" \/><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Qu\u2019est-ce que l\u2019UX dans un service public ou secteurs soumis \u00e0 des r\u00e9glementations strictes ?<\/span><\/div><div class=\"uagb-faq-content\"><p>L'UX d\u00e9signe la qualit\u00e9 de l'exp\u00e9rience v\u00e9cue par les utilisateurs lorsqu'ils interagissent avec les services offerts. Il s'agit d'optimiser cette exp\u00e9rience pour la rendre la plus agr\u00e9able, efficace et intuitive possible, afin de faciliter l'acc\u00e8s aux services et de renforcer la satisfaction des usagers<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-c4d38ff2\" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 448 512\"><path d=\"M224 416c-8.188 0-16.38-3.125-22.62-9.375l-192-192c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0L224 338.8l169.4-169.4c12.5-12.5 32.75-12.5 45.25 0s12.5 32.75 0 45.25l-192 192C240.4 412.9 232.2 416 224 416z\" \/><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 448 512\"><path d=\"M416 352c-8.188 0-16.38-3.125-22.62-9.375L224 173.3l-169.4 169.4c-12.5 12.5-32.75 12.5-45.25 0s-12.5-32.75 0-45.25l192-192c12.5-12.5 32.75-12.5 45.25 0l192 192c12.5 12.5 12.5 32.75 0 45.25C432.4 348.9 424.2 352 416 352z\" \/><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Quelle est la diff\u00e9rence entre UX Research et UX Design ?<\/span><\/div><div class=\"uagb-faq-content\"><p>L\u2019UX Research cherche \u00e0 comprendre les vrais besoins. <br>L\u2019UX Design imagine des solutions \u00e0 partir de ces besoins. <br>Les deux travaillent ensemble, tout au long du projet.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-624972aa\" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 448 512\"><path d=\"M224 416c-8.188 0-16.38-3.125-22.62-9.375l-192-192c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0L224 338.8l169.4-169.4c12.5-12.5 32.75-12.5 45.25 0s12.5 32.75 0 45.25l-192 192C240.4 412.9 232.2 416 224 416z\" \/><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 448 512\"><path d=\"M416 352c-8.188 0-16.38-3.125-22.62-9.375L224 173.3l-169.4 169.4c-12.5 12.5-32.75 12.5-45.25 0s-12.5-32.75 0-45.25l192-192c12.5-12.5 32.75-12.5 45.25 0l192 192c12.5 12.5 12.5 32.75 0 45.25C432.4 348.9 424.2 352 416 352z\" \/><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Pourquoi investir dans l\u2019UX\/UI ?<\/span><\/div><div class=\"uagb-faq-content\"><p>Pour am\u00e9liorer la qualit\u00e9 de service, r\u00e9duire les sollicitations inutiles, renforcer la satisfaction des utilisateurs et faciliter le travail de vos collaborateurs.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-1384ecfb\" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 448 512\"><path d=\"M224 416c-8.188 0-16.38-3.125-22.62-9.375l-192-192c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0L224 338.8l169.4-169.4c12.5-12.5 32.75-12.5 45.25 0s12.5 32.75 0 45.25l-192 192C240.4 412.9 232.2 416 224 416z\" \/><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 448 512\"><path d=\"M416 352c-8.188 0-16.38-3.125-22.62-9.375L224 173.3l-169.4 169.4c-12.5 12.5-32.75 12.5-45.25 0s-12.5-32.75 0-45.25l192-192c12.5-12.5 32.75-12.5 45.25 0l192 192c12.5 12.5 12.5 32.75 0 45.25C432.4 348.9 424.2 352 416 352z\" \/><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Est-ce vraiment utile d\u2019organiser des workshops ?<\/span><\/div><div class=\"uagb-faq-content\"><p>Oui, ils permettent d\u2019aligner toutes les parties prenantes, tester des id\u00e9es rapidement, \u00e9viter les mauvaises surprises et cr\u00e9er un service qui r\u00e9pond vraiment \u00e0 vos objectifs.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-d3234020\" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 448 512\"><path d=\"M224 416c-8.188 0-16.38-3.125-22.62-9.375l-192-192c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0L224 338.8l169.4-169.4c12.5-12.5 32.75-12.5 45.25 0s12.5 32.75 0 45.25l-192 192C240.4 412.9 232.2 416 224 416z\" \/><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 448 512\"><path d=\"M416 352c-8.188 0-16.38-3.125-22.62-9.375L224 173.3l-169.4 169.4c-12.5 12.5-32.75 12.5-45.25 0s-12.5-32.75 0-45.25l192-192c12.5-12.5 32.75-12.5 45.25 0l192 192c12.5 12.5 12.5 32.75 0 45.25C432.4 348.9 424.2 352 416 352z\" \/><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Travaillez-vous avec des utilisateurs en phase de conception ?<\/span><\/div><div class=\"uagb-faq-content\"><p>Oui. Nous organisons des ateliers et tests avec des utilisateurs finaux ou internes pour v\u00e9rifier que les services r\u00e9pondent bien \u00e0 leurs besoins.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-ea99e2c2\" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 448 512\"><path d=\"M224 416c-8.188 0-16.38-3.125-22.62-9.375l-192-192c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0L224 338.8l169.4-169.4c12.5-12.5 32.75-12.5 45.25 0s12.5 32.75 0 45.25l-192 192C240.4 412.9 232.2 416 224 416z\" \/><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 448 512\"><path d=\"M416 352c-8.188 0-16.38-3.125-22.62-9.375L224 173.3l-169.4 169.4c-12.5 12.5-32.75 12.5-45.25 0s-12.5-32.75 0-45.25l192-192c12.5-12.5 32.75-12.5 45.25 0l192 192c12.5 12.5 12.5 32.75 0 45.25C432.4 348.9 424.2 352 416 352z\" \/><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\"><strong>Qu\u2019est-ce qu\u2019un design system ?<\/strong><\/span><\/div><div class=\"uagb-faq-content\"><p>C\u2019est une biblioth\u00e8que de composants visuels (boutons, menus, couleurs\u2026) utilis\u00e9s \u00e0 la fois par les designers (Figma) et les d\u00e9veloppeurs (code front-end) pour assurer coh\u00e9rence et efficacit\u00e9.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-7c0636ab\" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 448 512\"><path d=\"M224 416c-8.188 0-16.38-3.125-22.62-9.375l-192-192c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0L224 338.8l169.4-169.4c12.5-12.5 32.75-12.5 45.25 0s12.5 32.75 0 45.25l-192 192C240.4 412.9 232.2 416 224 416z\" \/><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 448 512\"><path d=\"M416 352c-8.188 0-16.38-3.125-22.62-9.375L224 173.3l-169.4 169.4c-12.5 12.5-32.75 12.5-45.25 0s-12.5-32.75 0-45.25l192-192c12.5-12.5 32.75-12.5 45.25 0l192 192c12.5 12.5 12.5 32.75 0 45.25C432.4 348.9 424.2 352 416 352z\" \/><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Est-ce que vous respectez les normes d\u2019accessibilit\u00e9 (EAA) ?<\/span><\/div><div class=\"uagb-faq-content\"><p>L\u2019accessibilit\u00e9 num\u00e9rique \u2014 selon les r\u00e9f\u00e9rentiels RGAA ou WCAG \u2014 est une exigence de plus en plus pr\u00e9sente dans diff\u00e9rents secteurs, et nous en partageons pleinement les valeurs.<br><br>Aujourd\u2019hui, nous appliquons de plus en plus de bonnes pratiques (contrastes, navigation clavier, compatibilit\u00e9 lecteur d\u2019\u00e9cran, etc.) dans nos interfaces et notre design system. Nos \u00e9quipes se forment, nos processus s\u2019am\u00e9liorent, et nous collaborons avec nos clients pour aller plus loin, \u00e9tape par \u00e9tape.<br><strong><br>Notre objectif est de concevoir des services r\u00e9ellement utilisables par toutes et tous<\/strong><\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-31e01afa\" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 448 512\"><path d=\"M224 416c-8.188 0-16.38-3.125-22.62-9.375l-192-192c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0L224 338.8l169.4-169.4c12.5-12.5 32.75-12.5 45.25 0s12.5 32.75 0 45.25l-192 192C240.4 412.9 232.2 416 224 416z\" \/><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 448 512\"><path d=\"M416 352c-8.188 0-16.38-3.125-22.62-9.375L224 173.3l-169.4 169.4c-12.5 12.5-32.75 12.5-45.25 0s-12.5-32.75 0-45.25l192-192c12.5-12.5 32.75-12.5 45.25 0l192 192c12.5 12.5 12.5 32.75 0 45.25C432.4 348.9 424.2 352 416 352z\" \/><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\"><strong>Est-ce qu\u2019il faut tout refaire ?<\/strong><\/span><\/div><div class=\"uagb-faq-content\"><p>Pas forc\u00e9ment. Nos m\u00e9thodes permettent d\u2019identifier les priorit\u00e9s et d\u2019am\u00e9liorer ce qui compte vraiment pour vos utilisateurs.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-8f377db0\" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 448 512\"><path d=\"M224 416c-8.188 0-16.38-3.125-22.62-9.375l-192-192c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0L224 338.8l169.4-169.4c12.5-12.5 32.75-12.5 45.25 0s12.5 32.75 0 45.25l-192 192C240.4 412.9 232.2 416 224 416z\" \/><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 448 512\"><path d=\"M416 352c-8.188 0-16.38-3.125-22.62-9.375L224 173.3l-169.4 169.4c-12.5 12.5-32.75 12.5-45.25 0s-12.5-32.75 0-45.25l192-192c12.5-12.5 32.75-12.5 45.25 0l192 192c12.5 12.5 12.5 32.75 0 45.25C432.4 348.9 424.2 352 416 352z\" \/><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\"><strong>Quels b\u00e9n\u00e9fices concrets peut-on attendre ?<\/strong><\/span><\/div><div class=\"uagb-faq-content\"><p>Moins de saisies erron\u00e9es, plus de demandes trait\u00e9es en autonomie, une meilleure satisfaction des utilisateurs et une image modernis\u00e9e de votre structure.<\/p><\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Solutions &#8211; What if your services became more accessible, clearer and more efficient? At 5th floor, we believe that digitalization and user experience (UX) are two sides of the same coin. At 5th floor, we are convinced that digitalization and user experience (UX) are two sides of the same coin. Together, they enable you to [&hellip;]<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"inline_featured_image":false,"_uag_custom_page_level_css":"","footnotes":""},"class_list":["post-182","solutions","type-solutions","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>UX Research &amp; Design Services \u00b7 5th floor Belgium<\/title>\n<meta name=\"description\" content=\"User research, wireframes and interface design grounded in real behaviour. 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